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Effective February 7, 2012
Secure Hosting, Ltd. or SECUREHOST.COM is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organisation whose mission is to build user.s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.securehost.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact our Accounts Department at 1-242-502-8700. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.
SECUREHOST.COM’s policies and procedures are subject to change.
In the course of serving its customers, SECUREHOST.COM acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information – such as the customer’s name, address, telephone number, and credit card data – is provided to SECUREHOST.COM by its customers in order to establish service. Other information – such as the customer’s account status, choice of services, and customer logs – is created and maintained by SECUREHOST.COM in the normal course of providing service. In addition, SECUREHOST.COM may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
SECUREHOST.COM will protect the confidentiality of its customers’ information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of SECUREHOST.COM, its partners, its employees and other customers of SECUREHOST.COM’s services. To protect the loss, misuse, and alteration of information that is collected from customers, SECUREHOST.COM has appropriate physical, electronic, and managerial procedures in place.
This Web site contains links to other sites that are not owned or controlled by SECUREHOST.COM Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
How is customer information used?
SECUREHOST.COM WILL NEVER WILLFULLY SHARE CUSTOMER INFORMATION WITH PARTNERS, SUPPLIERS, AFFILIATES, LOCAL OR FOREIGN GOVERNMENTS, LAW ENFORCEMENT OR REGULATORY AUTHORITIES UNLESS IN A MANNER AS DESCRIBED IN THIS PRIVACY STATEMENT.
IN CIRCUMSTANCES WHERE CUSTOMERS ARE PROVEN TO BE INVOLVED IN FRAUD AND/OR MONEY LAUNDERING, SECUREHOST.COM MAY BE FORCED TO COMPLY WITH CERTAIN LOCAL LAWS AND PROVIDE SELECTED INFORMATION TO LOCAL AUTHORITIES, THE ATTORNEY GENERAL OR THE SUPREME COURT.
SECUREHOST.COM MAY USE CUSTOMER INFORMATION INTERNALLY TO PROVIDE ITS CUSTOMERS WITH SYSTEM INFORMATION OR INFORMATION ABOUT NEW OR UPGRADED PRODUCTS.
SECUREHOST.COM DOES NOT SHARE ITS WEB SITE USAGE INFORMATION ABOUT VISITORS WITH ANY THIRD-PARTIES EXCEPT AS DISCLOSED IN THIS PRIVACY STATEMENT.
If you use the blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from SECUREHOST.COM and SECUREHOST.COM partners by sending a request to privacy@SECUREHOST.COM. In this request to privacy@SECUREHOST.COM, customers must identify: service purchased from SECUREHOST.COM, domain name (if applicable), contact information, and the date the service was purchased. However, customers may not opt out of receiving information from SECUREHOST.COM which is essential for maintaining or updating customers’ accounts or system information.
Customers may access and modify their personal information by contacting Billing department at billing@SECUREHOST.COM.
Domain name customers who have registered a domain name with SECUREHOST.COM and wish to change the Technical Contact from SECUREHOST.COM to another company, may send a request to hostadmin@SECUREHOST.COM. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.
Disclosure of customer information and communications
We use a third party to provide credit card processing for our site. When you sign up for web hosting, you will be taken to our credit card processing agent.s website to fulfill your payment. The information you provide there is not shared with Secure Hosting, Ltd. This third party is prohibited from using your personally identifiable information for any other purpose.
SECUREHOST.COM does not share, sell, rent, or trade PII with third parties for their promotional purpose. SECUREHOST.COM will not otherwise disclose its customers’ personal and account information unless SECUREHOST.COM has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of SECUREHOST.COM, SECUREHOST.COM’s customers, or others, or where SECUREHOST.COM has a good faith belief that the law requires such disclosure.
SECUREHOST.COM also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that SECUREHOST.COM stores or transmits for its customers. The circumstances under which SECUREHOST.COM will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of SECUREHOST.COM and its customers;
- it is required to cooperate with interception orders, warrants, or other legal process that SECUREHOST.COM determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by SECUREHOST.COM and appear to pertain to the commission of a crime.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
In the event SECUREHOST.COM goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
SECUREHOST.COM disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. SECUREHOST.COM will, however, review, delete or block access to communications that may harm SECUREHOST.COM, its customers or third parties. The grounds on which SECUREHOST.COM may take such action include, but are not limited to, actual or potential violations of SECUREHOST.COM’s Acceptable Use Policy.
Secure Hosting Ltd.
Robinson & Marathon Rds.
PO Box CB13862
Last revised: November 30, 2012